KSRTC | AWATAR E-Booking Help

E-User Migration & Registration Process

Step 1: Login Process

Existing user will login to the system.
System will take users to Change User Name screen. (New "User Name" should be a valid e-mail id)

Note:-

[Fig: Existing user log’s in]

Step 2: Update Username Process

For the existing user.

Users with registered email id will be automatically populated in the "New Username" field.
User can continue with the same or can update with a new valid email id.

[Fig: update username screen for existing users if username is available]

Step 2: Update Username Process Continued…

Update Username Process Continued…

[Fig: update username screen for existing users if username is already exists]

Step 2: Update Username Process Continued…

After successful update activation link will be sent to user registered email id i.e. username.

[Fig: Activation Link]

Step 3: Activation Process

User has to open email received from KSRTC and activate the username with the provided link. There are two links. “Click here” and the URL with the hyper link. If click here link is not working user has to copy the below URL address and paste the link in new browser for activation. Activation mail is valid up to 24Hrs only. If user is unable to activate within 24Hrs, User has to follow the process from the beginning.

[Fig: Email Content for Activation – existing users)]

Step 3: Activation Process Continued…

After successful Activation user will get following screen for login again with the updated username (Registered email id). After activation user can’t login with old username.

[Fig: After successful activation of updated username]

Step 4: Login process with activated username

User has to login to with the new username (updated) and with the old password.

[Fig: Login screen after successful activation]

Step 5: After successful login with activated username

After login with the updated user name user can continue with the existing flow.

[Fig: After successful login]

NEW USER’S REGISTRATION FLOW

Step 1: New user registration

New user has to register with the valid email id for which the communication will be sent further

[Fig: New user registration]

Step 2: New user registration Continued…

After successful registration mail has been sent to registered email ID (username) with the Password. User has to activate the username with the provided link in the email.

Step 2: New user registration Continued…

If user try’s to login without activation of the account user will be restricted for login.

[Fig: restricting login without activation]

Step 3: Activation of user account

After successful activation system takes users to change password screen. User can ignore this Change password step and can continue with the login with the new password which has been already sent to user registered username (e-mail ID).

[Fig: Change Password screen]

Step 3: Activation of user account Continued…

Activation of user account Continued…

Step 3: Activation of user account Continued…

Activation of user account Continued…

E-Ticket / E-Booking Help

Login / Register

* Please Sign in if you are a registered user. Else, Register Yourself .

Menu

* Please select the type of transaction you wish to perform after login.

Book Tickets

* Please Enter Journey 'From' Place Name & 'To' Place Name.
   Please enter the first few alphabets(min. 3 chars) of your choice of 'From' & 'To' places.
   Please select the date of journey, 'From', 'To' & the appropriate number of passengers as per the category.
   Also note that you can choose one way trip or return trip.

Service Availablability List

* Please check service details(Vacant Seats, Journey Hrs etc.
Please select a service from the available list of services.
Note that you need to select two services if you have chosen return trip.(One for onward & the other for return).

Seat Layout

* Please Select Seat/s From the Seat Layout
From among the seats displayed choose the appropriate no of seats that match the total no of passengers selected by you.
The same is true for the second seat layout if you have chosen return trip.