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Feedback Form
Please feel free to give us your feedback to better meet your expectations or just express your satisfaction.
Type of Feedback: Subject: Name: * e-mail address: * Phone Number: Comments & Suggestions:
Note:
Operational issues: Complaints regarding delay / early in operation of the schedule, complaints against crew/ counter staff / franchisees etc.,
Bus mechanical issues: Complaint regarding the bus/vehicle related issues such as cleanliness, display of boards, torn seats etc.,
Software related issues: Any problem faced in application software, Software new feature requirement. etc.,
Refund related issues (e-ticket passenger): Failed transaction: Refund for the amounts deducted while booking e-ticket but ticket is not confirmed..
Refund related issues (e-ticket passenger): Other issues: Related to Bus cancelled, Bus breakdown, change in class of service other than class for which ticket has been booked, Bus did not pickup passenger at pickup point, etc.,
Advertisement: advertisement on KSRTC buses, bus stands etc.,
Infrastructure and Facilities: facilities at bus stations, cleanliness etc.,
About KSRTC website and Reservation system: suggestions regarding contents of website and reservation system.


Book a Bus World bank funded project MoRTH Assisted VTMS- PIS project Become a KSRTC Franchisee	About Us	Know More About	General Info
	History Key Statistics Infrastructure & Facility Annual Administration Report IT in KSRTC Financial Performance Bus Services Labour Welfare Procurement Passenger Safety Management RTI Act Awards Environment Officers Details	Reservation terms Cancellation norms E-booking/E-cancellation Mobile booking Child fare criteria pickuppoint Passes & Concession	Complaint form News and Events Tender Recruitment